121 Pharmacy

121 Pharmacy is a UK-based online pharmacy providing a wide range of healthcare and wellness products via their Shopify store.

↑ 228.2%

Orders

↑ 505%

Google Ads ROAS

6.47%

Conversion rate (ads)

↑ 105%

Average order value

In just five months, orders surged by 228%, with paid ads achieving a 505% return on ad spend. The average order value more than doubled, and campaign conversion rates hit 6.47%. From a standing start, 121 Pharmacy now has a high-performing, scalable digital operation that consistently delivers results.

What the problem was

121 Pharmacy was starting from zero with a brand-new website, no paid ads, no organic presence and no CRM in place. Operating in a highly competitive sector, they were up against dominant players like Amazon and Boots without any digital strategy to stand on.

How we helped

We designed and executed a full-funnel performance marketing strategy tailored to 121 Pharmacy’s goals. This included launching high-performance Google Ads campaigns, optimising their product feed on Google Merchant Centre and making key Shopify CRO improvements to lift conversion rates.

Alongside paid media, we implemented a content-led SEO plan to build long-term visibility and developed a CRM and email marketing system to capture and nurture leads. Regular blog content, health guides and automated email flows helped drive retention and engagement.

Deliverables

  • Google Ads setup and management
  • Shopify conversion rate optimisation
  • Google Merchant Centre product feed setup
  • SEO and organic content strategy
  • Email marketing and CRM flows
  • Lead magnets and blog content production

What the results were

In just five months, orders surged by 228%, with paid ads achieving a 505% return on ad spend. The average order value more than doubled, and campaign conversion rates hit 6.47%. From a standing start, 1-2-1 Pharmacy now has a high-performing, scalable digital operation that consistently delivers results.

INDUSTRY

Healthcare

TECHNOLOGIES

Google Merchant Centre, Shopify, Google Ads

TEAM

SEO, PPC

What the problem was

121 Pharmacy was starting from zero with a brand-new website, no paid ads, no organic presence and no CRM in place. Operating in a highly competitive sector, they were up against dominant players like Amazon and Boots without any digital strategy to stand on.

Adam Burrage

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